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How does insurance work at Kinro? (Coverage by Kinro)

Coverage varies widely between plans, so we built Coverage by Kinro — a $35 service where our team checks your plan, confirms what's covered, and handles the paperwork for you.

Coverage varies widely between insurance plans, which is why we offer Coverage by Kinro — a $35 service where our team checks your plan for you, confirms what's covered, and handles the insurance paperwork on your behalf.

What you get with Coverage by Kinro

  • Our team reviews your private insurance plan to see what's covered.

  • We confirm your expected out-of-pocket cost before you commit.

  • We handle the insurance paperwork for you, including any prior authorization forms.

  • If you're covered, our pharmacy bills your insurer directly and ships your medication to your door — you only pay your out-of-pocket portion, if any.

How much can it save me?

It depends on your plan, but many patients save hundreds of dollars a month when their medication is covered. The $35 is a one-time add-on to your consultation, not a recurring charge.

How do I add it?

You can add Coverage by Kinro to your consultation when you sign up. If you'd prefer to handle insurance yourself, you can instead upload your private or provincial benefits card during your online visit.

Can you guarantee I'll be covered?

Coverage decisions are made by your insurer, not by Kinro, so we can't guarantee approval. What Coverage by Kinro does is take the legwork off your plate — checking your plan, confirming costs, and managing the paperwork so you get the lowest possible out-of-pocket cost.


No content in our Help Center should ever be used as a substitute for direct medical advice from your practitioner or another qualified clinician.

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