If you need your order to arrive on a different day, we're happy to help reschedule your delivery.
How to reschedule
Contact our support team and let us know the delivery date that works best for you. A member of our pharmacy team will coordinate and confirm the new date with you.
A few things to know
Reach out as early as possible — we can reschedule as long as your order hasn't already shipped.
We don't offer weekend delivery at this time, so please choose a weekday window.
Because GLP-1 medication ships cold, delivery timing is coordinated carefully to keep it refrigerated in transit.
Editing the date yourself
If you change your delivery date directly in your account and your order status looks off afterward (for example, it appears cancelled), contact support and we'll correct it for you.
No content in our Help Center should ever be used as a substitute for direct medical advice from your practitioner or another qualified clinician.