Skip to main content

How long will it take to get my medication?

Often faster than you'd expect: practitioner review usually within 24 hours, then 1 business day to fill, then delivery based on your location.

Here's what to expect from approval to delivery:

  • Within 24 hours: a licensed practitioner reviews your assessment and gets back to you with your treatment plan, often the same day.

  • Within 1 business day of approval: our pharmacy processes and fills your prescription.

Delivery times by location

  • Greater Toronto Area: same-day or next-business-day delivery.

  • Anywhere else in Canada: 1–3 business days.

You'll see the delivery options available for your address during order confirmation, and you'll receive a tracking number by email the moment your order ships.


No content in our Help Center should ever be used as a substitute for direct medical advice from your practitioner or another qualified clinician.

Did this answer your question?