After your practitioner approves treatment, the last step before your medication is filled is activating your plan. Here's how.
Where to find the activation link
Log in and open your conversation with your practitioner at www.kinrohealth.ca/messages. In that conversation, you'll see an activation link (highlighted in blue). Clicking it starts your plan and lets you confirm your order.
What happens after I activate?
Once your plan is active, you'll be able to complete your payment and select your preferred delivery date. After that, your prescription goes to our pharmacy to be filled.
The activation link isn't working
If the link doesn't load or nothing appears when you click it, try again on a different device or browser. If you're still stuck, contact our support team — we can push the activation through for you from our end.
No content in our Help Center should ever be used as a substitute for direct medical advice from your practitioner or another qualified clinician.