Dose changes are a medical decision, so they need to be reviewed and approved by your practitioner. Our support team isn't able to adjust your dose directly, but here's how to get a change made quickly.
How to request a dose change
Log in at www.kinrohealth.ca/messages and send your practitioner a message describing the change you're looking for. They'll review it and, if appropriate, approve and update your prescription.
What happens after it's approved?
Once your practitioner approves the change, our team makes sure your next order reflects your new dose. If you need that order by a particular date, let support know and we'll do our best to accommodate.
For your safety, please don't change how you use your medication before your practitioner has approved it.
No content in our Help Center should ever be used as a substitute for direct medical advice from your practitioner or another qualified clinician.
