Pricing & Billing
Learn about treatment costs, payment methods, billing cycles, and managing your payments.
11 articles
- What is the $29 monthly care fee?The $29 monthly fee is your care fee, separate from your medication. Your first month is free, and the fee starts in Month 2.
- How much does generic semaglutide cost?Generic semaglutide is $100 per pen, with delivery included.
- Full medication pricingCurrent Kinro pricing across available weight-management medications.
- I was charged twice or see a charge I don't recognizeMost billing questions come down to the two separate charges on your account. Here's how to tell them apart, and what to do if something looks wrong.
- My payment failed — how do I update my card?If a payment didn't go through, it's usually an expired or declined card. You can update it in under a minute.
- Can I opt out of the $29 monthly care fee?The $29 care fee is a required part of every Kinro plan. It isn't an add-on you can remove — it's what makes the rest of your care possible.
- I was charged but my medication should be covered by insuranceIf you were charged out of pocket but expected insurance to cover it, contact us — we can refund and set up your co-pay billing instead.
- Is my first month free? When does billing start?Your first month of care is free. The $29 care fee begins in Month 2.
- Do your pens come with needles?Yes. All of our GLP-1 pens come with the needle tips you'll need — there's nothing extra to buy.
- What payment methods do you accept?We accept all major credit cards for any part of your treatment not covered by insurance.
- When am I charged?There's no charge to complete your consultation. You're only billed once your treatment is approved and your medication is ready to ship.