You can cancel or pause your Kinro plan at any time — for travel, cost, or any other reason. Once it's processed, no further charges will be made to your card.
Cancel from your dashboard
The quickest way is to do it yourself:
Log in and click your profile in the top left
Select Billing
Manage your subscription from there
Prefer to have us do it?
If you'd rather, contact our support team and let us know you'd like to cancel or pause. We'll take care of it, let your practitioner know, and confirm that no further charges will be made.
Will I lose my account and history?
No. If you pause, your account and history stay exactly where you left them. Whenever you're ready to resume, just log in and message your practitioner to reactivate your plan.
Will I be charged after I cancel?
No. Once your cancellation is processed, the $29 monthly care fee stops and no further charges are made. If you signed up by mistake and never activated a plan, you won't be charged at all.
No content in our Help Center should ever be used as a substitute for direct medical advice from your practitioner or another qualified clinician.